Shipping & Returns

Live animal shipping:
We ship animals exclusively with express shipping to delivery 12 noon (UPS, GO Overnight, DHL, TNT Express), securely packaged, including 1 to 3 Heat Packs, in high quality polystyrene boxes. (Germany-wide including live arrival guarantee)
They are delivered to the desired date, weekdays 8:00 to 12:00. (throughout Germany)

Delivery of accessories and other articles:
Since accessories usually can not be sent along with the animals, we will ship them separately with the service provider DPD. The shipping costs for these items are separately calculated and recorded in the ordering process.
For bulky items (for example, aquariums, salt, stone) and fragile goods (for example fluorescent tubes) that require special packaging are charged an extra cost..

The minimum order quantity for animals and accessories at our online shop is € 18.00 each in Germany. The minimum order size for Europe is € 100.
Minimum order value for animals is 100 €.

to show shipping costs, please choose the country you want the order to be shipped.


from to Total price
18.00 1499.99 0,00 EUR


from to Total price
18,00 EUR 44,99 EUR 24,90 EUR
45,00 EUR 1.499,99 EUR 18,90 EUR

from to Total price
18,00 EUR 44,99 EUR 18,90 EUR
45,00 EUR 188,99 EUR 12,90 EUR
189,00 EUR 1.499,99 EUR 0,00 EUR

from to Total price
0,00 EUR 17,99 EUR 9,95 EUR
18,00 EUR 1.499,99 EUR 6,95 EUR